TicketTree

Often struggled with thousands of Trac tickets and missing a clear picture of where the problems are?

TicketTree is a Python tool that allows you to categorize your tickets based on the areas affected. Given this categorization, you can then display the tickets in a tree, getting a better picture of the areas and sub-areas with more problems. In addition to that, the tree view lets you navigate your tickets more easily.

The categorization mechanism is really simple, as it's based on the ticket title. You will use the dash '-' character to define the category and sub-categories in your tickets.

For example, giving the following title to a ticket:

 User Interface - Main menu - File menu - Unable to click on the "Open File" item.

Will display your ticket in the tree as follows:

 + User Interface
   + Main menu
     + File menu
         Unable to click on the "Open File" item

For more information, go to the home page on Track-Hacks:
http://trac-hacks.org/wiki/TicketTree

The project source code is hosted on SourceForge.net: http://sourceforge.net/projects/tickettree/

Statistics:

Next to each category you will see the number of all tickets, and the detail of open and closed tickets, in that category.

Searching and Filtering:

You can quickly search and filter tickets in the tree using the "Find" text box. Just start typing text in it to see your ticket tree reducing and highlighting only the tickets matching your text. You can type more than one word: only the tickets matching all of them will be displayed. Special words are "open" and "closed": they will limit the view to only open and closed tickets, respectively.

Querying:

The plugin provides a macro, which lets you build custom ticket trees based on specific ticket queries. Used without any parameter, the macro will display a tree with all of the tickets.

Simplified categorization:

An interesting feature is the ability to open a ticket in a specific category directly from the tree. Next to each category you'll find a "new" link, clicking which you will be opened the ticket creation page with the ticket's title already built with the corresponding category and sub-categories, and a place-holder for the ticket's short description to follow.

Refreshing:

The "Refresh" button is useful to perform the query again and update the tree.

Requirements:

• Python
• Trac