Software Screenshot:
Web-based customer service and customer support software. Use it to set up a service Web site. Your customers can go to the Web site to search a knowledge base, participate in discussion forums, read news or announcements, and submit service requests. Your staff can come to the Web site to log calls, respond to service request, and run reports.
Requirements:
Windows 95/98/Me/NT/2000/XP/2003 Server
Limitations:
45-day or 300-request trial
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