This is a portable, interactive demo that closely simulates the UI and functionality of an actual solution. Installs to your Start menu and includes a presenter script. Scenario summary: Building effective customer complaint resolution processes remains a top priority for many companies.
Highly successful complaint management departments not only successfully resolve complaints but also use the feedback and information collected to improve processes and suggest strategic initiatives. With a service resolution management solution based on the Microsoft Office System, businesses can better respond to the complex needs of their customers.
Requirements:
Windows XP
Comments not found