IgnitionDesk

IgnitionDesk streamlines and connects staff with tools and resources by integrating with key enterprise technologies, such as Microsoft Active Directory, Unified Communications, LANDesk Management Suite, Microsoft Office 2007 and other enterprise platforms.

Instead of deploying tools and training resources for each tool to service desk staff, you can deploy IgnitonDesk which offers staff the tools they need to manage service requests as well as offering collaboration tools that allow staff to schedule meetings, send emails, connect via Microsoft Unified Communications, add journals and attachments to share knowledge and more.

Requirements:

Microsoft SQL Server 2005 Express or higher

Limitations:

Fully functional 30-day trial