DataTrack System

DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, and file attachments. DataTrack System improves productivity and workflow by automating the administration of service and support activities. Its automation subsystem consolidates and simplifies help desk tasks, such as work order escalation and routing, into one tool.

What is new in this release:

Version 3.5.9908.1 added color labeling for work requests and improved responsiveness and keep-up-to-date with automated email notifications.

Limitations:

14-day trial