SWORD Servicebooks for Service and Job Shop Work Orders, Routing & Dispatch (SWORD) is a complete Customer Service and Service Order and Invoice Management system. The application includes a module for Client Relationship Management (CRM) or Contact Management and includes contact and follow-up history logs. Plus, SWORD has a robust capability for the creation of proposals, sales orders, services orders, estimates and contracts. Moreover, SWORD is a very powerful tool for tracking orders that need to be dispatched to field service personnel. SWORD is ideal for small-medium businesses although it can handle a very large number of jobs.
SWORD provides an easy method to generate of the following documents and reports: Contracts Customer Satisfaction Surveys Estimates and Quotes Invoice Job Shop Travelers and Work Orders Marketing Letters and Labels Material Sign-out Form Performance Tracking Pick Tickets Purchase Agreements Proposals Service Orders
What is new in this release:
- Client Relationship Management (CRM) or Contact Management and includes contact and follow-up history logs. Plus SWORD has a robust capability for the creation of proposals, sales orders, services orders, estimates, contracts and invoices.
- Small business Manufacturing Resource Planning (MRP) system, which includes Job Costing for material and labor.
- Moreover, SWORD is a very powerful tool for tracking orders that need to be dispatched to field service personnel.
Limitations:
90-day trial
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