Request Tracker (RT) is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.
Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.
RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.
RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.
Here are some key features of "Request Tracker":
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Search by Category
- Audio Software
- Browsers
- Business & Office Software
- Communication Software
- Desktop Enhancements
- Developer Tools
- Digital Photo Software
- Disk & File Software
- Drivers
- Educational & Science Software
- Games
- Graphic Design Software
- Home & Family Software
- Internet Software
- Networking Software
- Productivity Software
- Screensavers
- Security Software
- System Utilities
- Video Software
- Web Development Software
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