OfficeStatus solves the problems associated with trying to keep track of who's in and who's out of the office. Any member of your staff can determine at a glance whether an associate is in or out, at lunch, on vacation, etc.
IMPROVE STAFF COMMUNICATIONS
OfficeStatus puts user status, availability, and contact information at the fingertips of every staff member. An integrated messaging system allows for the exchange of notes between users. Powerful Status Watches inform users when others return to (or leave) the office.
IMPROVE CUSTOMER SERVICE
No more clients waiting on hold while a receptionist (or anyone else) tries to locate the requested person. Instantly access alternate contact information for any OfficeStatus user. Know where to forward those valuable sales calls when a staff member goes on vacation.
"RUN ANYWHERE" DISTRIBUTED SOFTWARE PLATFORM
OfficeStatus is based upon an industry standard web services communications model, providing tremendous deployment flexibility. Run OfficeStatus Client from any PC with a network or Internet connection. Track the status of in-house staff, telecommuters, contractors, and remote office members!
FLEXIBLE ADMINISTRATION AND CUSTOMIZATION
Easily create as many departments and custom status types as is required to support your organization. Customize status colors, address and phone number types, logging output, and more. All managed from within an intuitive web-based administrative interface.
BUILT-IN REPORTING CAPABILITY
OfficeStatus Client has built-in "Phone List" and "User Status History" reports. While the full Phone List report is avaialble to all users, the contents of the User Status History report is managed by the security role of the logged in user.
What is new in this release:
- New feature - Added support for multiple office locations. Locations can now be defined within the system, and users assigned to them. A location drop-down box has been added to the OfficeStatus Client toolbar, allowing users to (optionally) filter their user status dashboard contents by location. Location names can optionally be displayed on the status dashboard (through use of the column chooser).
- New feature - Introduced a new Departmental Report, accessible within the reports menu of OfficeStatus Client. This report shows the name and description of each department defined within the system, as well as all of its members. The report is filterable by location.
- Improvement - Improved user image maintenance within the web-based administrative interface. User image thumbnails are now shown in the primary user editor screen.
- Improvement - The OfficeStatus user list (within the web-based administrative interface) has improved filtering, with new support for location selection.
- Improvement - Changed the location in which OfficeStatus Client stores certain end user data files, in order to improve compability with Microsoft Windows Vista.
- Improvement - Added "Start of Day" and "End of Day" fields to OfficeStatus user profiles. These are set within the web-based administrative interface (user editor) and displayed in the user contact window within OfficeStatus Client.
- Change - Column moving within the OfficeStatus Client user status grid is now disabled by default. Users must now explicitly enable this capability through a setting available via the Customize | User Status Grid menu. This extra step helps prevent accidental changes to column ordering within OfficeStatus Client.
- Bug fix - Duration field within the User Status History report was not showing hours correctly when the status event duration spanned multiple days.
- Bug fix - Modified the activity event controller so that it won't process an idle return event if the current status wasn't previously triggered by an idle event.
- Bug fix - The OfficeStatus Client note reader screen was not wrapping lines correctly during printing operations. This has been resolved.
- Bug fix - Validation of product license limitations wasn't always handling user editing operations properly within the web-based administrative interface, and this has been corrected.
- Bug fix - Resolved a problem with OfficeStatus Client not always firing user status change event notifications correctly.
- Additional minor enhancements and corrections.
Requirements:
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