There is no rocket science in attracting a new customer is a rather challenging and expensive deal now a days. Customers' loyalty and let them inspire for the new purchases are goals of high importance for any online eCommerce website and this depends on the shopping experience of the customers.
Accepting Refund Request is necessary component for a great customer service. Customers are tend to buy from the store which offers a flexible Refund Policy. Your loyal and potential customers expect this kind of service and highly appreciates it. Therefore, this process should definitely be easy to manage.
Refund Request system is one of the most important factor for the better shopping experience for your customers. With Refund Request extension by MageComp now your customer will be able to request for refund right from his account dashboard. With just one click, he can submit the refund request to the admin for the particular order.
Admin can see all the refund requests from the admin panel in one grid only with all the information of the customer like order id, email id, customer's name, refund id and status. If admin has already refunded to the customer, he can select the status as "Completed" so he can track every refund request right from the same grid.
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