Software Screenshot:
ITIL Version 3 Study Aid is a comprehensive set of collated information to help you in your foundation course and exam. This has been referred to as must-have software. This includes an exam simulator with sample ITIL Version 3 foundation papers. Also includes library of information to help your studies (acronyms / process models / exam tips).
The following topics are covered in the material: Service management, service strategy, service design, service transition, service operation, continual service improvement.
Limitations:
Limited links, exam questions, and info
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