Software Screenshot:
Software Details:
Version: 1.1
Upload Date: 12 Jul 15
Developer: Help Desk Outsourcing
Distribution Type: Freeware
Downloads: 3
Size: 52 Kb
This e-book explains you about the challenges in improving performance in a help desk call center. It also explains you about the key metrics that can help you optimize the performance of help desk. Detailed explanation of the metrics and how to track them.
Requirements:
Windows 3.x/95/98/Me/NT/2000/XP/2003 Server/Vista
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