Ecsow Dialer for Skype is a full-featured outbound dialing system integrated with Skype. Ecsow Predictive Dialer increase your agents talk time and contact rates. When dialing manually over 70% of your agent's time is wasted. Ecsow Predictive Dialer software dramatically increases agent productivity and eliminates unproductive calls. Ecsow Dialer for Skype automatically plays voice messages on live person answered lines, skips busy lines, no answer lines and disconnected lines, and supports 'Do Not Call' (DNC) list functionality. It features automatic caller details Pop-up, automatic retry for busy, no answer lines, agent can work anywhere as long as there is a PC with internet available, seamless and silent call recording, and Web-based reporting.
Requirements:
Skype 3.0 or above
Limitations:
10-contacts trial
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