Web Help Desk Free

This help desk software Free edition of Web Help Desk for Microsoft Windows offers an industry leading Web-based help desk software that empowers IT help desk technicians with an iPhone app, email-to-ticket conversion, LDAP & Active Directory integration, trouble ticket email notifications, track work time, a self-service knowledge base, and much more. Web Help Desk has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.

What is new in this release:

Version 10.2.0.41 features a number of minor feature enhancements and fixes.