It allows a developer to setup a ticket-based support system, also known as a help desk, for any website.
Customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets.
Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface and more.
The owner can completely customize the look of the Hesk by editing header, footer and style files. Hesk can also be easily translated to any language!
It also comes with a simple install script that takes care of database setup to help get the helpdesk up and running with very little effort.
Hesk has been tested on servers under Linux, Windows and FreeBSD operating systems.
It should work on any other server as long as it has a working PHP and MySQL installation with common functions.
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