Must have Help Desk Software for Web

Cueburst is a customer and client support System. With many configurable options and a great interface, you can interact with your clients easily. Cueburst features a ticket system and a knowledge base, both essential for delivering quick support, without...

In a typical help desk scenario, an employee's access to a business application stops working. She sends an email to the help desk inbox and hopes for an eventual response. Most help desk solutions improve the process with features like email to ticket...

ITIL (Information Technology Infrastructure Library) is about improving the quality of IT services. It is a set of guidelines published by the UK government that suggest how to improve efficiency, reduce failure, and improve customer service. It is no...

RocTik Ticketing System Cloud based Ready to Use for Admin and Agent. Easily integrable Web and Android SDK for Subscriber. Create, Track, Categorize, Prioritize, Resolve tickets. Emails Alerts. Real time Reports. Integration with the existing...

Exectra Live Support is a software that makes it possible to offer live support and the facility to chat directly to your visitors and customers on your Web site or in your...

The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME's empowering them with...

FocalScope is a leading email management and live chat software built on a Microsoft SQL database for customer support and helpdesk. The system is browser based for both Windows and Mac. FocalScope offer integrated features like: Personal/Group Email...

Freshdesk is an online help desk software that allows you to support customers using e-mail, phone, the Web, Twitter or Facebook. Customer support is no more just about answering e-mails and phone calls. Your customers are now talking about you on...

HelpExcel is a ticket generating software for seeking help on IT Systems. This replaces the archaic system of using the telephone or email (or shouting for help) to report an issue. It's simple: The Administrator signs up; a verification mail is sent to...

HelpDeskSAAS is a help desk software-as-a-service (SaaS) for customer service and support that lets you manage user tickets, organize your work and assign tasks to your help desk team. It's a role based, web-native, best of class help desk pplication that...