Best Customer Support Scripts for Web

Coded on the Symfony framework and on top of the Oro Platform, OroCRM is a professional grade CRM application for managing clients and customers. It features all the basic utilities of a CRM, but with small adaptations to fit the online shopping...

It allows a developer to setup a ticket-based support system, also known as a help desk, for any website.Customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets.Features include multiple...

RUSS stands for "RedIcon User Support System" and is a PHP script derived from RUMSY, a powerful user management system. It builds on the RUMSY codebase, adding support for two main features. One is the ticketing management capabilities, and the second is...

It can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs. Eventum can handle multiple projects, ticket types and users at the same...

openCRX is an enterprise-ready customer relationship management (CRM) toolkit for dealing with all the hassle and details of running a company, employees and its respective clients. It allows business owners to move all management tasks from pen and...

UseResponse is an unique tool, a PHP & MySQL script developed to help business owners answer the needs of their clients using a Web-based application. Customers can register, ask questions, answer existing questions, report bugs, consult the FAQ section,...

The Ant Helpdesk can be a useful tool for both companies and individuals, letting them improve their PR with a Web service where their clients can post tickets regarding their experience using one of the products or services provided to themThe entire...

Brimir is a little bit different from other bug trackers. While it features an administration panel for managing the tickets, new tickets can be created via email only. This means that developers can setup a special public email address, to which users...

Jet Help Desk is a very lightweight help desk system developed on top of PHP, MySQL, and Bootstrap.Featuring a very minimal interface, focusing on the problem at hand, Jet Help Desk allows clients to add a new ticket without having to be registered, which...

It enables departments in an organization to efficiently manage their tasks, regardless of the type of data that needs tracking.InstallationUnpach archive and upload files to a directory on the webserver.Edit edit config/global* and change DB settings,...