Software Screenshot:
Web Tracks is web based Inventory and Help Desk software that is installed in your local environment (runs on IIS). The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks core feature is a comprehensive Help Desk module with integrated e-mail. End-Users and Technicians logon to this application to manage support requests.
What is new in this release:
- Mobile Friendly Adaptive Layout
- The ability to CC Users on Help Desk Requests
- Ticket Merge Feature
- SQL Server 2016 and 2017 supported
Requirements:
IIS Server 6+, Microsoft .NET Framework 3.5.1
Limitations:
1-user, 20-audit license Limit
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