Web Help Desk Pro

Software Screenshot:
Web Help Desk Pro
Software Details:
Version: 9.2.3.2
Upload Date: 9 Jul 15
Developer: MacsDesign Studio
Distribution Type: Freeware
Downloads: 412
Size: 112820 Kb
Download

Rating: 2.3/5 (Total Votes: 3)

This help desk software Pro edition of Web Help Desk for Microsoft Windows offers an industry leading web-based help desk software that empowers IT help desk technicians with an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.

What is new in this release:

  • Tech permission to approve FAQs.
  • Machine name can now be used as an asset number when syncing with SCCM/SMS Discovery Connections.
  • Unicode support for PDFs is now enabled by default.
  • SCCM/SMS Discovery Connection no longer fails if the v_R_System view does not have a decommissioned0 column.

    Limitations:

    30-day trial

    9 Jul 15 in Business & Office Software, Help Desk Software

    • Supported Operation Systems

    Similar Software

    Polar Help Desk
    Polar Help Desk

    28 May 15

    Issue Tracker for Outlook & SharePoint
    Issue Tracker for Outlook & SharePoint

    6 May 15

    ReplyButler: Text Module Templates Helpdesk Secretary
    ReplyButler: Text Module Templates Helpdesk Secretary

    9 Jul 15

    Tray Helper
    Tray Helper

    22 Sep 15

    Other Software of Developer MacsDesign Studio

    Web Help Desk Free
    Web Help Desk Free

    11 Dec 14

    Web Help Desk Free
    Web Help Desk Free

    3 May 15

    Web Help Desk Pro
    Web Help Desk Pro

    12 Dec 14

    Comments to Web Help Desk Pro

    Comments not found
    Add Comment
    Turn on images!
    Search by Category
    Popular software