Tele-Support HelpDesk

Software Screenshot:
Tele-Support HelpDesk
Software Details:
Version: 5.0
Upload Date: 27 Jan 15
Developer: Resource Dynamics
Distribution Type: Shareware
Price: 475.00 $
Downloads: 338
Size: 107978 Kb

Rating: 5.0/5 (Total Votes: 1)

Tele-Support HelpDeskis a fully functional help desk application that runs stand-alone (built in contact manager) or integrates with ACT CRM. Includes in-bound/out-bound e-mail processing and linking feature, intake forms, knowledgebase system, bug tracking, priority escalation, detailed timekeeping, contract tracking, detailed reporting, RMA, on-line knowledgebase for customer lookups, inquiry status checking by customers, system alerts, custom forms.

HelpDesk Cloud now includes ability to run HelpDesk (and other applications) from just about anywhere and from multiple devices including Windows, iPad, Android, Linux, and MAC OS clients.

What is new in this release:

Version 5.0 includes HelpDesk Cloud, a remote access ability to attach to HelpDesk (or other applications) via the Internet from Windows devices, iPad, Android, Linux, and MAC OS clients.

Limitations:

30-day trial

Screenshots

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Supported Operation Systems

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