A comprehensive windows and web based help desk system. Utilizes MS SQL Server on the back end. Easily record, update, and report on support requests and inventory data. The bonus web interface now in .NET .ASPX format and includes pages formatted for mobile devices. Registered users receive web pages and optional External Report Designer via email link. Version 2012 has many interface enhancements. Many of the changes in this version are to provide quicker access to related tables. Data entry is even faster with more data being "looked up". Comprehensive on line help and manual included in the setup is over 100 pages long.
What is new in this release:
Version 2012: Interface for the desktop application has been redesigned. .NET Web interface provided after purchase include Mobile web pages.
Requirements:
Microsoft SQL Server
Limitations:
30-day trial
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