Best Customer Support Scripts for Web

Opencall was built using open source technologies like the Symfony PHP framework, jQuery, Bootstrap, MySQL, Redis, ZeroMQ, and Plivo. Opencall works by interconnecting a Web server with a Plivo account, allowing users to keep track or incoming calls, get...

It enables departments in an organization to efficiently manage their tasks, regardless of the type of data that needs tracking.InstallationUnpach archive and upload files to a directory on the webserver.Edit edit config/global* and change DB settings,...

Jet Help Desk is a very lightweight help desk system developed on top of PHP, MySQL, and Bootstrap.Featuring a very minimal interface, focusing on the problem at hand, Jet Help Desk allows clients to add a new ticket without having to be registered, which...

Easily keep track of customer problems and help fix them.Features:Unlimited number of departments Unlimited number of managers Assign managers to different departments Reassign tickets to other managers Use predefined template replies and...

A fully-fledged CRM, this tool allows any developer to keep track of his business via a his own server and a Web browser.Installation:Unzip the fileConfigure the database by modifying the /includes/config.php filePopulate the databse with content from the...

PHD Help Desk is a PHP, Javascript, MySQL open source Help Desks tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge database access. Functionalities. Registry of incidents:...

It can be used to set up both internal and external help desks, call centers, contact centers or Web portals.It allows any business or work group to assign ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat,...