New Customer Support Scripts for Web

Dolibarr is a powerful system for companies to manage their business, customers and potential prospects via a simple Web-based interface. The entire system is very configurable and can be adapted from small, to medium and even very large companies. It can...

Brimir is a little bit different from other bug trackers. While it features an administration panel for managing the tickets, new tickets can be created via email only. This means that developers can setup a special public email address, to which users...

This is one of the best open source PHP CRMs around.What is new in this release:Change cookie expiration time to 7 days for maintenance mode Improve update process - make sure maintenance mode is on during patches Set default customer for phonecalls,...

openCRX is an enterprise-ready customer relationship management (CRM) toolkit for dealing with all the hassle and details of running a company, employees and its respective clients. It allows business owners to move all management tasks from pen and...

LiveZilla is not a hosted solution, which means that LiveZilla needs to be installed on the local computer and on the webserver as well.It comes in two parts, a server client which runs on a PHP & MySQL server, and a desktop client which connects the...

It allows a developer to setup a ticket-based support system, also known as a help desk, for any website.Customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets.Features include multiple...

PHD Help Desk is a PHP, Javascript, MySQL open source Help Desks tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge database access. Functionalities. Registry of incidents:...

The support tickets gets stored in a MySQL database. The class can perform several types of operations on the tickets, like: manage user login sessions, display submitted tickets, mark tickets as read, reply to tickets, submit new tickets, delete...

The Vtiger CRM can be considered the "top dog" when it comes to free CRM solutions.Benefiting from a huge array of professional features, Vtiger is ideal for managing a company's entire activity online.Vtiger allows business owners to move their...

It's an attractive alternative to high-cost and complex customer support systems.What is new in this release:Update user information for existing users when importing CSV. Agent names are consistently formatted and sorted throughout the system. Memcache...