Eventum

Software Screenshot:
Eventum
Software Details:
Version: 2.3.6 / 3.0.0-pre1
Upload Date: 12 Apr 15
Developer: Joao Prado Maia
Distribution Type: Freeware
Downloads: 70

Rating: 2.0/5 (Total Votes: 1)

It can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.

Eventum can handle multiple projects, ticket types and users at the same time.

Features:

  • General:
  • Allow visitors to signup with new Eventum accounts
  • Ability to turn this feature off altogether
  • Specify which projects are available for users who create their own accounts
  • Specify which permission level these users are granted
  • Ability to run several projects with the same instance of Eventum
  • Create custom releases, categories and priorities for each project
  • Assign users to specific projects
  • Configure certain projects to allow anonymous posting of new issues
  • Create / Modify / Delete custom issue resolutions
  • Track duplicate issues
  • Changes to the duplicated issue are automatically propagated to the child issues
  • Links from/to the duplicated issue from/to the child ones
  • Email Integration:
  • Integrate support emails with issues in Eventum
  • Use as many email accounts as you want
  • Associate specific email accounts to projects
  • Create / Modify / Delete canned email responses to automate common tasks of replying to support email
  • Email Routing Interface
  • Email attachments are automatically saved in issue.
  • Control who is authorized to send emails in each issue.
  • Blocked emails are saved as notes for later use.
  • SCM Integration:
  • Integration with CVS/SVN
  • Keep a history of all modified files associated with a given issue
  • The CVS module, filename, developer and revision information is saved
  • Integration with third party tools
  • Ability to view changes between revisions
  • Ability to view the source of specific revisions of files
  • Project Management:
  • Time tracking tool allows you to keep your schedule up-to-date in a per issue basis
  • Enter time for tasks done in past dates
  • The owner may remove entries that are wrong or out of place
  • The total of time spent in an issue is displayed in the issue listing page
  • Custom categories to be able to see where most of the time is spent on
  • Issue Listing:
  • Ability to save and load unlimited custom filters
  • The grid layout helps you to quickly find all the information you need
  • The assigned users are displayed for every issue
  • Quickly assign issues by choosing the issues and the users
  • The total time spent working in each issue is available
  • Export the issue listing contents to a spreadsheet
  • Reporting Issues:
  • Upload as many files as you want in one go
  • Report as many issues as you want without having to leave the issue report screen
  • Command Line Interface:
  • Quickly check and modify issues without opening a web browser.
  • View details of issues.
  • Lock/Unlock issues.
  • Assign issues to any user.
  • Add authorized repliers to issues.
  • Change status of issues.
  • Add time tracking entries.
  • Close issues with comments.
  • List and download files attached to issues.
  • View issue emails.
  • Unblock blocked emails.
  • View issue notes.

What is new in this release:

  • Disables setup when already configured
  • Fixed improper escaping of creating config file

What is new in version 2.2:

  • Fixed few errors with template localization (Alessandro Ogier)
  • Added Precedence: Bulk header to emails to prevent out of office replies. Fixes #34466
  • Replaced prototype JS library with jQuery JS library
  • Added datepicker UI to date fields
  • Added compatability for MySQL 6
  • Added workflow method to determine what issue an email or note should be associated with
  • Adding attachments to outgoing messages support (Harri Porten)
  • Allow selecting initial project with /select_project.php?project=PROJECT_ID query parameter
  • Fixed problem with last action date title not being set correctly
  • Fixed problem where notes with attachments showed as "blocked" even though they were not
  • Ignore wrongly formatted To headers instead of throwing an error
  • Set SQLMODE to to blank
  • Display link to attached file download in File Attached email notify
  • Added new report to show a breakdown of issues by category and status
  • Added support for user's having multiple email aliases. This is just a backend code, no UI to manage aliases
  • Added new workflow method to modify messages being added to the mail queue
  • [MAJOR] Changed email system to convert all incoming emails and notes to default charset before storing
  • [MAJOR] Added system to manage database upgrades automatcially as SQL patch sets
  • added convert-utf8.php script to update database to utf8 if the former encoding was proper
  • added fix-charset.php script to update database to utf8 if the former encoding was improper
  • Merged change to display issue created date on list issues page
  • bounce emails back to user if download_emails.php method is used to handle routing and user has no permission to email to note or draft (needs "Leave Copy of Messages On Server" to be off)
  • Fixed bug with user being able to update issues in projects he did not have access to
  • Display in issue updated notifications name who made the change
  • Added mechinism for workflow to set custom messages to be displayed in the UI
  • Added new workflow methods preStatusChange, prePage
  • Removed "View Mail Queue" link for Standard Users
  • Changed subject of issue manually created from email to be consistent with other emails
  • Allow managers to delete notes from any user
  • Handled integer custom fields on advanced search
  • Added support for default values to the Custom Field API
  • Don't check which project an email account belongs to when listing emails for an issue
  • Fixed problem with associated issue validation on issue update page
  • Use text field for choosing issue to associate emails with
  • Use text field for choosing duplicate issue
  • Fixed bug with project selection not being remembered (bug #38279)
  • Fixed bug with sorting by status from advanced search page (bug #37372)
  • Fixed bug with adding attachments when sending emails
  • Send specialized headers to reporters too
  • Make <title> more informative in view.php pages
  • Fix compatibility with PEAR Date 1.5.0, displaying times in wrong time
  • Added pt_BR translation
  • Added workflow method to control which notification options are set
  • Updated jquery ui.datepicker.js to 1.5.2
  • Added scm_log_url to SCM and handle ADDED and REMOVED actions for checkins
  • Changed logic to allow users without access to the project to be CC'd on emails
  • Updated datepicker to RC version to solve problem with the day of DST switch being displayed twice
  • Allow users to login using email aliases
  • Made week start day configurable from preferences for datepicker
  • Let custom field size for multiple selection be items count but not more than 10
  • Fixed bug with encoding addresses with special characters when sending emails
  • Fixed grp_id error on the manage users page after editing a user
  • Added workflow method to control if new To/Cc addresses are auto added to notification list
  • Prevent PHP error with IRC bot when trying to fetch channels for a project with no channels defined
  • Added more informative to close issue page explaining the difference between Internal / All notification options
  • Fixed bug with custom field report display keys instead of values

Requirements:

  • PHP 4.1 or higher
  • PHP GD Extension
  • PHP PCRE Extension
  • PHP Session Extension

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