MOM - Microsoft CRM 1.2 Connector Brief Description

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MOM - Microsoft CRM 1.2 Connector Brief Description
Software Details:
Version: PublicBeta
Upload Date: 21 Sep 15
Developer: Microsoft
Distribution Type: Freeware
Downloads: 10
Size: 3741 Kb

Rating: 2.0/5 (Total Votes: 1)

The MOM-CRM Connector is a COM+ component for creating the necessary entries in Microsoft CRM and a Web service component for connecting to the MOM 2005 connector framework. The connector code is written in C# on the Microsoft .NET Framework.

While MOM 2005 proactively monitors your IT services environment, it raises initial alert warnings that are filtered and forwarded with the MOM-CRM Connector to Microsoft CRM 1.2 Customer Service, where a trouble ticket is generated, and where you can assign, manage, and resolve the cases with automated routing, queuing, and escalation of service requests, along with case management, tracking, and auto-response e-mail.

Requirements:

Windows 2000/XP/2003 Server

Supported Operation Systems

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