Magento Help Desk is an essential and must have extension for every Magento store, that allows you to provide a complete customer care service and excellent support attendance. Allows every customer to submit support request in the most suitable manner. Helpdesk is a professional solution for issues and support request management for any e-commerce business based on Magento e-commerce platform. Accept tickets via email, contact form or customer account page 24 hours per day and 7 day per week. With Helpmate you can easily link tickets with corresponding orders in order to make support process more efficient. Our Magento help desk extension will help your clients solve their issues and turn them into their satisfaction, improve their user experience and convert them into loyal customers.
What is new in this release:
compatible with all security patches.
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